New - To EVERYTHING

MikeyFresh

Moderator
Staff member
Alright then, last ditch effort, and I fear this too will be in vain if Allo actually shipped you a corrupt install of Moode, but can you check for any available software updates:

Configure -> System -> Check for software update

It's the red link right near the top upper left-hand side underneath the bold-faced System Config heading. If there is an update available, try to apply it, and note any notifications served that it has completed, or failed, or probably just time to reboot.
 

MikeyFresh

Moderator
Staff member
Enter the IP address all over again, if nothing comes up see if Fing can find a refreshed IP address.

If not, it was a corrupted Moode install and the update failed. I can help you install a new fresh Moode image in that event, it isn't hard or lengthy, but you will need a way to write to a microSD card.

Your Mac has a full sized SD slot, do you have an SD->microSD adapter, or a USB card reader that accepts microSD cards?

That of course should wait until tomorrow, but it isn't a daunting thing if you have a way to write to a microSD card.
 
I don’t think I have a way to write a microSD. I will see if my wife does in the AM.

However, just as I was about to doze off in bed I decided to check in on my phone and saw that an update had been installed and it needed a reboot. I restarted, and now everything that was green before is red like yours. Fingers crossed the update helped. I will check in the AM. Screenshots attached.
 

Attachments

MikeyFresh

Moderator
Staff member
Still no sound, and it still freezes when pausing and everything else it did before.
I'm not that surprised, typically a corrupted software install can't fixed via update. It was worth a shot.

So I see a few scenarios here, one is to get a means of writing to a microSD card and simply flash a new image onto the card you have. This assumes there is nothing wrong with the card (we've had at least one instance here with a bad SD card being the culprit). It's easy but you need a way to write to microSD, your Mac likely has a full-sized SD slot so an adapter would be necessary or a USB card reader/writer would also work.

Another possibility would be to buy a new fresh microSD card, they aren't expensive, and if you have a local outlet for those that might be easiest, though Amazon Prime is just 2 days of wait. I can steer you on which card to buy.

Yet another would be to contact Allo and ask them to send you a new card, I think they would/should do it, but I don't know that for sure and it could take a while if they send it from India (speaking of which did you buy the D1S from their European outlet, or from India)?

Lastly, you could arrange a refund with Allo as there is of course the possibility the actual D1S hardware is defective, and no software will work on that. I think that unlikely but certainly not impossible.

My advice would be to purchase not one but two microSD cards, assuming another $20 doesn't rub you too wrong. That way you can flash both a new Moode install onto one of them, but also Volumio onto the other. You'd then be able to easily compare the two just by swapping the microSD card out of the RPi3.

My 2 cents, er... actually I think I'm in for at least a buck fifty at this point :beat.
 

MikeyFresh

Moderator
Staff member
Incidentally, I posted on your behalf in the Moode forum last night and a very smart member of their team suggests a test that will isolate whether or not this is an Allo hardware problem or not. I think that's an important item.

It's pretty easy, we'll just go back into the Config and tell Moode to stop using I²S entirely, and to output over its own On-board audio 3.5mm jack. To monitor that you'd need headphones with a 3.5mm plug, or a way to connect 3.5mm output to your stereo (perhaps your amp has a 3.5mm input or you have a 3.5mm to RCA cable).

If it plays fine that way, the problem is likely the Allo hardware, though it could still be something with the I²S driver integration in that particular Moode install, but you'd be a step closer to understanding exactly where the problem is.

This solution was offered by TheOldPresbyope, a gent named Kent who is a moderator there and an absolute Linux/software expert.
 
Incidentally, I posted on your behalf in the Moode forum last night and a very smart member of their team suggests a test that will isolate whether or not this is an Allo hardware problem or not. I think that's an important item.

It's pretty easy, we'll just go back into the Config and tell Moode to stop using I²S entirely, and to output over its own On-board audio 3.5mm jack. To monitor that you'd need headphones with a 3.5mm plug, or a way to connect 3.5mm output to your stereo (perhaps your amp has a 3.5mm input or you have a 3.5mm to RCA cable).

If it plays fine that way, the problem is likely the Allo hardware, though it could still be something with the I²S driver integration in that particular Moode install, but you'd be a step closer to understanding exactly where the problem is.

This solution was offered by TheOldPresbyope, a gent named Kent who is a moderator there and an absolute Linux/software expert.
Ok I’ll try this before opening the microsd reader and new cards.
 
Yep, headphone jack produces sound. I just plugged in a pair of ear buds. Then I connected the 3.5mm to RCA to my AVR and that works now too. So it is the Sig?!
 

MikeyFresh

Moderator
Staff member
Yep, headphone jack produces sound. I just plugged in a pair of ear buds. Then I connected the 3.5mm to RCA to my AVR and that works now too. So it is the Sig?!
Could very well be, but not definite (yet).

The only way to rule out they shipped you a corrupted Moode image in which some aspect of the I²S audio output (the D1S driver for instance) isn't the culprit is to flash a new image.

For that I would suggest using a new card as the card itself could be the issue, our own @airdronian had that problem once, the problem was with the actual microSD card.

So if the cost of those cards and the reader isn't a huge deal, I'd suggest using them, and in a previous post I also mentioned they would likely come in handy down the road too as you could then flash a card with Volumio, or DietPi, whatever might become of interest down the road, without disturbing your existing Moode card. Easy swap of the card then allows for trying different software with no need to reinvent the wheel on the existing install, you can always just swap it right back in again.

Some people also use extra cards to make a back-up, in the semi-paranoid event that it might stop working just in time for a dinner party or some other mission critical event where I need tunes now and don't have time to fuss with it. Just swap in the back-up card and you are good to go. I call that semi-paranoid because these installs are generally very robust and the cards last many years so long as they are a good quality brand, however it does happen. Having a back-up can be handy.
 
Cost wasn’t an issue. I bought a 16 and a 32gb version of the card I posted a picture of above. That will work?
 

MikeyFresh

Moderator
Staff member
Btw, here was Allo’s response overnight. Thoughts?
We'd have to look at whether or not resampling was enabled, certainly you did not enable it, so unless Allo ships the damn thing with that pre-configured (makes no sense at all that they would) I give that response little credence.

You can easily check it if you want, should say SoX resampling is disabled as it is below:

SoX.jpg
 

MikeyFresh

Moderator
Staff member
Im at Best Buy now buying an adapter and new cards. This work?
Perfect, though the 32GB is much larger than you'll need, so maybe leave that one sealed and you can always return it if necessary.

Moode will actually fit on an 8GB card, but those are getting hard to find now as no one wants such small capacity anymore, they are going extinct. The new "small" capacity card is 16GB, and that's plenty big enough for Moode, Volumio, etc...
 
Oh, it still wont play the tracks I’ve purchased from HD Tracks or 7Digital. Do I need to change a setting somewhere? The guy from Allo mentioned changing a setting somewhere to 44.1K. Im not seeing where to do that. I know the HDTracks files are 96k though.
 
We'd have to look at whether or not resampling was enabled, certainly you did not enable it, so unless Allo ships the damn thing with that pre-configured (makes no sense at all that they would) I give that response little credence.

You can easily check it if you want, should say SoX resampling is disabled as it is below:

View attachment 10008
Yea, mine does already match this.
 
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