Sorry, been out of town for work.So unlike last time, you can actually play music through the D1S, but any attempt to control it causes a freeze? Or were you also able to play music through it last time too?
It could, but it seems unlikely given they have rather excellent QC and instances of defective RPis are super rare. Not impossible, but improbable, especially since it works through the 3.5mm jack.
That wouldn't be hard, it's a simple board swap, but it would be time and trouble, not to mention money unless Allo sends you the RPi. I agree they should have sent you a whole new player.
I suggest three things, post your findings both with Allo's support channel, and on the Moode site thread you started. There are VERY helpful people on that forum, including Tim Curtis the Moode developer, and various others. Don't let your initial reaction to that site rule out that they can't be of any help, they can, including likely looking at a dump of an RPi activity log that I can't help you with. That log can often point to what is going on, but I lack the software developer expertise to properly analyze that log.
Lastly, flash a microSD card with Volumio, and see if that somehow miraculously works. If so, then there is a problem with the D1S driver in Moode, but I highly doubt that as the D1S is supposed to work with either the regular or the Signature driver, and our own @je2a3 is using Moode with the standard driver and the non-Signature DigiOne with no issues.
No it still doesnt actually play sound through D1S. Like before, playback appears to be happening bc the song appears to be playing on the playback screen, but there’s no sound. Just like before. And, just like before, if I try to pause the song or hit next or previous, the entire thing freezes.
I’m actually talking to Ioan at Allo trying to get them to send me a whole new Player unit now. They want to send me a new RPi now, but my argument was that I paid for a Player to avoid all the setup bc I don’t know anything about Linux, coding etc, so I don’t want a new RPi card and have to figure out how to set that up now. That’s the whole point of purchasing as a Player.